THE GOOD,THE BAD AND THE UGLY | CUSTOMER SERVICE

On more than one occasion i have looked up a certain companies customer service number,rang them and then be told i have rang the wrong department and then i have been put through to a million different other departments before i end up putting the phone down through frustration of getting nowhere!.

Scott,my partner, works in the customer service sector, and he says that this is bad practice,a prime example of bad customer service and can be easily avoided with the right information at hand in the first place.

IS YOUR CAR READY FOR WINTER?

Car safety has always been important to me,especially being a mother of three. My partner Scott is the main driver in our household so he is usually responsible for making sure the car is road safety.However,i am currently learning to drive and know quite a lot about the car,it's tyres and the importance of also checking them.

Checking the tyre's tread is really simple to do. You can check them with a 20p coin, and doesn't take a minute!. Place a 20p coin into the main tread groove of your tyre. If the outer edge of the 20p coin is obscured when it it is inserted then your tread is above the legal limit. I keep a 20p coin in the side of the door so we can check regularly , although Alessia keeps trying to pinch it buy sweets :)

BEST WAYS TO STORE YOUR GARDEN FURNITURE IN BAD WEATHER

Whether you have an aluminium patio set or some furniture in rattan direct from a quality manufacturer, knowing how to care for it all year round is essential to keeping it looking its best.

If you have a patio, decking or terrace outside your home, there's a good chance that you have some garden furniture. Although it always looks great when you first buy it, after a few years of being exposed to the elements, it can start to look tired and worn.

NOT JUST AN EMPTY BOTTLE | CHILDS FARM

Bath time has always been a favourite for the girls . They absolutely love playing in the bath or having a nice long soak - but they all suffer with eczema and did you know that water can actually trigger someone’s eczema and leave them feeling sore, dry or itchy .

SCOTT TURNS 32

Happy Birthday to you- you are now 32! 

It is Scott's birthday today and he is feeling old- in his words. I am only a year behind him and still feel like i'm 16!. Plans for today are opening cards- taking the girls to dance this morning and then going out for his birthday meal.

WHERE ARE YOU SPENDING XMAS THIS YEAR?

Christmas for me has always been at home . I love decorating the house and putting our tree up and spending the evenings with our Xmas scented candles on and really enjoying this festive time of year at home.

The children also enjoy being at home for Christmas and we haven't been anywhere else for Christmas - yet. Scott has always said he would like to experience Christmas abroad one year and when baby Nila is a little older i would definitely be up for it!

#KINDNESS CHANGES LIVES

I don't know about you,but every year around this time i get these moments of 'the world can be such a cruel place'. I think it stems from being the run up to Christmas and we all know there are many people in the world that are so unfortunate and don't even see or know what Christmas is.